Shipping policy
At Maison Milliani, we are committed to delivering your order in a reliable and timely manner. Please review the information below for details about our shipping process.
1. Shipping Coverage
We currently ship within the United States.
2. Order Handling Time
Orders are usually processed within 1–2 business days from Monday to Friday, excluding weekends and holidays.
3. Shipping Cost
Free Shipping
We offer free shipping on all orders.
4. Estimated Delivery Time
Once your order has been processed, estimated delivery is as follows:
- Handling Time: 1–2 business days
- Transit Time: 6–12 business days
- Estimated Total Delivery Time: 7–14 business days
- Order Cutoff Time: 5:00 PM
- Time Zone: ET
Delivery times are estimates and may be affected by carrier delays, weather conditions, or other circumstances outside our control.
5. Shipping Restrictions
We do not ship to PO Boxes, APO/FPO/DPO addresses, or certain restricted locations.
Some orders may be subject to carrier limitations or shipping restrictions depending on the delivery address.
6. Failed Delivery or Returned Packages
If a delivery attempt is unsuccessful due to an incorrect address, failed delivery attempts, or other delivery issues, the package may be returned to us.
If this happens, we will contact you to arrange redelivery. Additional shipping charges may apply.
7. Lost or Damaged Packages
If your package arrives damaged or is lost during transit, please contact us at info@maisonmilliani.com as soon as possible. We will review the issue and work with the carrier to assist you.
8. Policy Updates
We may update this Shipping Policy from time to time to reflect operational, legal, or service changes. The most recent version will always be posted on this page.